Purchases made on the Pendenza Beds website are subject to Consumer Contracts Regulations (2013).
As an online purchaser, you have the right to cancel a purchase from Pendenza Beds up to 14 days from the day you receive your goods from our supplier. You need to notify us of your wish to cancel your order, by email, within this 14 day period.
You then have a further 14 days (after notifying us) to return the goods to our supplier. Costs for the return of the goods must be met by you, the purchaser. We recommend that you obtain proof of postage.
To qualify for a refund, hygiene-sensitive items must be unused and in their original unopened wrapping. Unwrapped and used items are not fit for resale and are therefore unreturnable. Goods damaged after receipt are not returnable.
When all these criteria are met, and our supplier is happy that the goods are fit for resale, Pendenza Beds will refund the cost of the goods returned.
As an online purchaser, you have the right to cancel a purchase from Pendenza Beds up to 14 days from the day you receive your goods from our supplier. You need to notify us of your wish to cancel your order, by email, within this 14 day period.
You then have a further 14 days (after notifying us) to return the goods to our supplier. Costs for the return of the goods must be met by you, the purchaser. We recommend that you obtain proof of postage.
To qualify for a refund, hygiene-sensitive items must be unused and in their original unopened wrapping. Unwrapped and used items are not fit for resale and are therefore unreturnable. Goods damaged after receipt are not returnable.
When all these criteria are met, and our supplier is happy that the goods are fit for resale, Pendenza Beds will refund the cost of the goods returned.